Download drivers

Notes

• The Windows XP/Vista driver supports all Elo USB and Elo SmartSet serial controllers, including the  CarrollTouch 4000 series. 
• Be sure to download the touch driver, as new controllers require the latest version.

Installation

• See the on-line Quick Start pages.

Removal

• Control Panel, Add or Remove Programs: select the Elo item, then click the Remove button.
  • Click Yes.
  • Close or cancel the Found New Hardware wizard if it appears.
  • Click Finish.
  • After removal, the file folders remain intact; only the system files and Control Panel icon are removed.
  • Also, after removal, the secondary registry entries and the USB portion of the primary registry entries remain intact.

Information

• Installation files location: \Program Files\Elo Touch Solutions, Inc\Elo Universal Driver xxx
• Registry keys, files list: See the driver manual.
  • The driver manual is in a folder in the unzipped installation files section.
  • Downloadable: download links are listed below the downloadable files on elotouch.com.
• Device Manager Entries
• Serial connection minimum requirements: Transmit, receive, DSR, CTS and ground (DB9 pins 2, 3, 6, 8 and 5). Cable is wired straight-through, pin to pin, no crosses.
• Disabling handshaking (required if using fewer than the above serial pins; pins 2 and 5 minimum)
• Multiple monitor setup

Troubleshooting

• Touch cannot be held longer than 10 seconds
• Human Interface Device (HID) not listed in Device Manager after USB touchmonitor is connected
• USB touchmonitor: No response to touch
• Multiple monitor setup problems

Download drivers