Notes

• There are two USB drivers. One is for use with Windows 98 and Windows Me, and it will also work with Windows 2000. The other is for use with Windows 2000 and Windows XP. This section documents the USB tool for Windows 2000/XP (sw500756.exe).
• The USB driver does not support full screen DOS operation.
  • A mouse can be used to access programs run in a Full Screen DOS session.
  • Windowed DOS mode is fully supported.
• The USB driver does not support older controllers.
  • Only Elo USB-equipped controllers are supported.
• A touch will not wake the system when in Power Save Standby mode.
  • Move the mouse or press a key on  the keyboard to return from Stand-by mode.
  • Or, disable Stand-by mode in the Power Management control.

Installation

• To unzip downloaded files, use Explorer to locate the sw500756.exe file, then double-click the filename.The files will be unzipped and placed in a folder named ELO USB 2KXP Driver.
• Installing the driver
• Calibrating (aligning) the touchscreen

Reconfiguration

• You may connect or disconnect the USB connection at any time, even when the computer is running.

Removal

• Removing the driver

Information

• File List
• Registry entries

Troubleshooting

• Human Interface Device (HID) is not listed in Device Manager after Elo touchmonitor is connected
  • suspect a conflict with USB 2.0 support. See if an option for "Legacy USB" (or USB 1.x) is available in the BIOS; if so, select that, reboot and see if the problem is corrected.
  • Possible missing or corrupted HID files ("Error installing mouse" when installing the HID Drivers, and also a yellow "!" in Device Manager under Mouse).  Check that all of the following files are present in the \\winnt\system32\drivers folder:
    • Hidusb.sys
    • Hidclass.sys
    • Hidparse.sys
    • Mouhid.sys
      If all the files are there, try replacing them with the same files from a known good system. It is suggested that you save the original files in a backup directory.