"Another program is using the selected telephony device. Try again after the other program completes"

• You are asking Hyper Terminal to use a COM port that is presently in use.
  • If comdump is in use, terminate it by hitting the ESC key.
  • If an Elo touch driver is installed, remove it.
  • If neither, then something else has the COM port – you have to find out what it is and terminate it to release the COM port.

New Connection does not respond to clicking OK

• You must give it some sort of name to establish a new connection; type anything in the box and then click OK.

After selecting Send Text File and double-clicking a text file, the Hyper Terminal window reappears completely blank

• The text file was not sent.
  • Check Hyper Terminal setup.
    • Select Disconnect from the call menu.
    • From the Hyper Terminal File menu, click Properties.
    • Verify COM 1.
    • Click the Configure button to verify 9600 baud, 8 data bits, no parity, 1 stop bit.
  • or a controller was not connected to the COM port you selected.
  • or there is no power to the controller.
  • or the controller is locked up.
    • remove and then reconnect the monitor power cord to reset the controller.

Hyper Terminal File properties can't be checked (settings are greyed out)

• You must disconnect to check the Properties.
  • Select Disconnect from the Call menu or click the Disconnect icon, then check the Properties.

I can't figure out where to check the baud rate

• With the session disconnected (icon of phone on hook), select File, Properties, then click the Configure button on the Connect To tab.