Related Products
Advance Unit Replacement (AUR) Program
Receive an Elo touchmonitor or touchcomputer replacement in US within one business day.
Shipping to Canada may require more than one day due to customs.
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C-Series Rev.A 19-inch and 22-inch Wide Aspect Ratio All-in-One Desktop Touchcomputers
The Elo Touch Solutions C-Series Rev.A All-in-One touchcomputer platform leverages the same quality, performance, configurations
and design as our popular B-Series 15” and 17” POS touchcomputer systems. The C-Series Rev.A offers bigger, brighter
displays in a wide-aspect ratio. This makes the C-Series Rev.A an excellent choice for retail point-of-information,
countertop product demonstration or customer information systems. In addition, hospitality host and seating systems that
depend on an accurate display of restaurant layouts can utilize the wide screen of the C-Series Rev.A and the additional screen space
available to display their seating/floorspace.
The C-Series Rev.A touchcomputers bring flexibility with
your choice of configuration and connectivity, serviceability with easy access to key components, and a choice in processing power.
In addition, an array of field-installable peripherals, spill-resistant sealing, and a selection of input/output port connection options make the
C-Series Rev.A both versatile and powerful. It is designed with your future in mind, allowing easy field serviceability of all of the main components.
The C-Series Rev.A is engineered for flexibility, with optional memory and storage configurations, as well as scalable computing power featuring
two high-performance processor configurations:
- Cool and Quiet C2 Fan-less Intel Atom Dual-Core 1.66 GHz
- Performance Ultra C3 Fan-cooled Intel Core 2 Duo 3.0 GHz
The flexibility, serviceability and performance of the C-Series Rev.A are rare in commercial all-in-one touchcomputers. In a stylish,
compact design, the C-Series Rev.A provides highly configurable, ruggedized touchcomputers, in two screen sizes: 19-inch and 22-inch,
plus the choice of industry-leading Elo touch technologies. The C-Series Rev.A touchcomputer family has been developed to meet the
demanding needs of a wide variety of hospitality and retail point-of-sale (POS), point-of-information (POI), point-of-service, point-of-presence,
hospitality host station, kitchen systems, digital signage, customer loyalty, internet access sites, bedside entertainment and home
automation and control.
All of these models also support multiple customer-installable memory and storage configurations including:
- Up to 4GB RAM
- 2nd hard drive option, for expanded storage or RAID configuration
- A full-range of standard connectivity ports including:
- 6 x standard USB 2.0
- 2 x USB-to-Serial RS-232
- 1 x Gigabit Ethernet
- 3 x 3.5mm audio (line in, mic in, audio out)
- HDMI out (C3 only)
Elo C-Series Rev.A touchcomputers are offered with your choice of the following operating systems (OS): Windows POSReady 2009, Windows 7 or no OS. Models with the IntelliTouch Plus product technology and Windows 7 support Windows 7 multi-touch functionality. Other touch product technologies with Windows 7 Operating System support single-finger gestures only.
Press release • Compare Elo all-in-one touchcomputers.
| Features |
Benefits |
| 19" and 22" 16:9 High Definition widescreen with high contrast LCD display |
Provides a never before seen HD interactivity POI solution |
| Single Image for POI 19" & 22" and POS 15" & 17" (B-Series) |
Ease end point management and decrease Total Cost of Ownership (TCO); enable single image per location |
| Full range of standard connectivity ports plus expansion ports to add functionality (serial, USB, HDMI and PCI-E optional I/O) | Allowing for easy integration to any legacy or new install environment |
| Integrated peripherals with no external wiring | Easy installation, clean look, added security |
| Choice of high-performance processor configurations |
Facilitates a wide range of computing options, including low cost and high performance |
| Supports industry standard low profile PCI-E (PCI Express) expansion cards |
Outstanding configurability/customization options to meet all your connectivity needs |
| Second hard drive option for expanded storage or RAID configuration |
Enables extra storage capacity or disk mirroring (RAID) for data protection
Disk mirroring/RAID available with installation of 3rd party RAID software solution |
| Choice of two industry-leading touch technologies including AccuTouch Zero-Bezel (resistive), IntelliTouch Plus (multi-touch surface acoustic wave), and iTouch (zero-bezel surface acoustic wave) |
Touch options for any application or environment; zero-bezel designs offer seamless, edge-to-edge design for a sleek appearance that is easy to clean and maintain |
| "Designed for touch" from the ground-up; stable stand and tilt able display with VESA mount for table-top, wall or pole mounting options |
Stability to withstand the rigors of use in a public environment; mounting options to complement store layout and customer traffic |
| 3 year warranty plus Elo quality and reliability |
Satisfaction and peace of mind from nearly 40 years of experience built into all products |
| |
Fanless Cool and Quiet |
Performance Ultra |
| Model |
C2 Rev. A models |
C3 Rev. A models |
| Processor |
Intel 1.66GHz Atom Dual-Core D510
1MB L2 Cache
533MHz System Bus |
Intel 3.0GHz Core 2 Duo E8400
6MB L2 Cache
1333MHz System Bus |
| Chipset |
Intel NM10 Express |
Intel G41 Express |
| Video |
Intel GMA 3150 |
Intel GMA X4500 |
| BIOS |
AMI |
Memory (RAM)
800 MHz min |
2GB Low-Profile DDR2 DIMM
on 1 of 2 slots
(Expandable to 4GB max1 on 2 slots) |
2GB Low-Profile DDR2 DIMM
on 1 of 1 slot
(Replaceable with 4GB max2 on 1 slot) |
(1) Maximum memory using 2 slots. Expandable up to 4GB max, Low-Profile DIMM DDR2-800 (PC2-6400, dual channel). |
(2) Maximum memory using 1 available slot; replacement for single, pre-installed memory module. Replaceable up to 4GB max, Low-Profile DIMM DDR2-800 (PC2-6400, dual channel). |
| Hard Disk Drive |
160GB 2.5” SATA HDD3
|
| (3) GB equals one billion bytes when referring to storage capacity. Accessible capacity may be less. |
| USB Ports |
6 x USB 2.0 (4 on I/O, 2 x USB Front Access)
Additional internal ports available for optional Elo peripherals |
| Serial Ports |
2 x USB-to-Serial RS-232 (standard) |
| Parallel Ports |
Optional parallel port card kit available |
| PS/2 Port |
N/A |
| Ethernet Port |
1 x LAN RJ45 (Gigabit) |
| Wireless |
Optional USB wireless kit available (802.11b/g/n) |
| Cash Drawer Port |
Optional cash drawer kit available (12V/24V default; selectable via jumper) |
| Additional Ports |
See “Expansion & Upgrade” tab |
| Additional Video Out |
Optional 2nd VGA port expansion card |
Standard HDMI out
Optional 2nd VGA port expansion card |
| Audio Ports |
1 x 3.5mm line-in
1 x 3.5mm line-out
1 x 3.5mm mic-in |
| Speakers |
Two 2W internal speakers |
| Operating System Options |
No Operating System;
Microsoft® Windows® POSReady 2009;
Microsoft Windows 7 Professional (32-bit )
|
| Languages |
Windows POSReady 2009 – 32 Language groups
Windows 7 – 35 Language groups
|
| Display |
19" models: 18.5" diagonal, Active matrix TFT LCD
22" models: 21.5" diagonal, Active matrix TFT LED LCD |
| Aspect Ratio |
16:9 wide |
Useful Screen Area
(H x V) |
19" models: 16.1" x 9.1" (409.8mm x 230.4mm)
22" models: 18.8" x 10.6"(476.6mm x 268.1mm) |
| Native (optimal) Resolution |
19" models: 1366 x 768 @ 60Hz
22" models: 1920 x 1080 @ 60Hz |
| Colors |
16.7 million |
| Brightness
(typical) |
LCD panel: 250 nits
AccuTouch: 200 nits
iTouch: 225 nits
IntelliTouch Plus: 225 nits |
| Response Time (typical) |
5 msec |
Viewing Angle
(typical)  |
19" models:
Horizontal: ±85 or 170 total
Vertical: ±80 or 160 total
22" models:
Horizontal: ±85 or 170 total
Vertical: ±80 or 160 total |
| Contrast Ratio
(typical) |
19" models: 1000:1
22" models: 1000:1 |
| On-Screen Display (OSD) |
Controls: menu, up, down, select, power
Settings:
brightness, contrast, phase, auto adjust, H-position, V-position, clock, sharpness, RGB, OSD H-position, OSD V-position, OSD time, OSD language, recall, power button
Languages: English, French, Italian, German, Spanish, Japanese, Traditional Chinese, Simplified Chinese
Lockouts: user controls |
| Model |
C2 Rev. A models |
C3 Rev. A models |
| Power Supply |
External 12VDC universal-type power supply brick
AC input voltage: 100-240VAC
Input frequency: 50-60Hz
Max output power: 150W (Max. draw: 170W) |
Max Power Consumption
(without peripherals) |
19" models: 54W
22" models: 54W |
19" models: 113W
22" models: 113W |
| Maximum Touchcomputer Dimensions
(W x H x D) |
19" models: 18.7" x 14.2" x 12.4" (475mm x 360mm x 316mm)
22" models: 21.2"x 14.3" x 12.7" (540mm x 364mm x 323mm) |
| Maximum Touchcomputer Dimensions With Stand
(Display at 0° tilt, W x H x D) |
19" models: 18.7" x 14.9" x 8.9" (475mm x 380mm x 226mm)
22" models: 21.2" x 15.3" x 8.9" (540mm x 389mm x 226mm) |
| Maximum Touchcomputer Dimensions Without Stand
(W x H x D) |
19" models: 18.7" x 11.9" x 3.8" (475mm x 302mm x 98mm)
22" models: 21.2" x 13.1" x 3.8" (540mm x 333mm x 98mm) |
| Shipping Box Dimensions
(W x H x D) |
19" models: 23.2" x 19.5" x 14.2" (590mm x 495mm x 360mm)
22" models: 26.0" x 20.3" x 14.2" (600mm x 516mm x 360mm) |
| Model |
C2 Rev. A models |
C3 Rev. A models |
| Weight (with stand) |
19" models:
20.1lbs (9.1kg)
22" models:
22.2lbs (10.1kg) |
19" models:
20.6lbs (9.3kg)
22" models:
22.7lbs (10.3kg)
|
| Weight (without stand) |
19" models:
16.1lbs (7.3kg)
22" models:
18.3lbs (8.3kg) |
19" models:
16.6lbs (7.6kg)
22" models:
18.7lbs (8.5kg)
|
| Shipping Weight |
19" models:
30.1lbs (13.6kg)
22" models:
32.7lbs (14.9kg) |
19" models:
30.9lbs (14.0kg)
22" models:
33.0lbs (15.0kg) |
| Temperature |
Operating: 32°F to 95°F (0°C to 35°C)
Storage: -22°F to 140°F (-30°C to 60°C) |
| Humidity (non-condensing) |
Operating: 20% to 80%
Storage: 5% to 95% |
| Form Factor |
Desktop |
| Mounting Options |
100mm VESA mount or secure base to tabletop or desktop |
| Enclosure Color |
Dark grey (Medical/Japan versions are white) |
| Real-Time Clock |
Replaceable lithium-ion battery for clock |
| MTBF |
50,000 demonstrated |
| Sealing |
• Touchscreen sealed to bezel (IntelliTouch Plus)
• Touchscreen sealed to sub-bezel (AccuTouch, iTouch)
• Touchscreen sealed to LCD (all)
• IPX1 |
| Power Cables |
North American and European power cables included |
| Other Features |
• Serviceable internal components
• Removable base with 100mm VESA mounting
• Threaded holes on bottom of base for mounting
• Kensington security lock |
Windows is a trademark of the Microsoft Corporation.
MTBF (Mean Time Between Failures)
An MTBF measurement is based on a statistical sample and is not intended to predict any one specific unit's reliability; thus MTBF is not, and should not be construed as, a warranty measurement.
Expansion Options
- Wireless Adapter (USB, 802.11b/g/n)
- Cash Drawer Port (12V/24V) Expansion Card1
- Second VGA Port Elo expansion card1
- Modem PCI-E Card2
- Parallel Port PCI-E Card2
Notes:
• May install up to two (2) Elo expansion cards OR one (1) Elo expansion card plus one (1) PCI-E expansion card.
Upgrade Options
- Second 160GB Hard Disk Drive (HDD)
- Second HDD/SSD Mounting Bracket Kit only
- 2GB Low-Profile DDR2 Memory DIMM Kit
- 4GB Low-Profile DDR2 Memory DIMM Kit
Accessories
Power Cables: North American and European power cables included.
Replacement DC Power Supply Brick: 12V DC power brick, part number E806884, is available at additional cost.
 Optional IntelliTouch/iTouch Stylus Pen: Stylus pen with rubber tip, designed specifically for use with IntelliTouch or iTouch surface wave touch technology. Part number D82064-000, available at additional cost.
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External Elo Peripherals:
Magnetic
Stripe Reader
The
MSR is a USB 2.0 device that reads all three data stripes on standard
credit cards or driver's licenses conforming to ISO/ANSI standards. The
MSR has foreign language capability. The MSR is powered from the USB port; no external power is
needed. The MSR features are:
- Reads up to 3 tracks of information
- Bidirectional swipe reading
- Superior reading of high jitter, scratched, and worn MagStripe cards
- Reliable for over 1,000,000 card swipes
- Reads ISO7811, AAMVA, and most other card data formats
- PC software makes configuration changes easy
- Swipe speeds from 3 to 60 inches per second
- Interfaces: USB-IDTech-HID
- Fully supports USB 2.0
- Part number: E545781
Customer Display (2x20 VFD)
The 2x20 VFD Rear-Facing Customer Display is a USB-powered device that may be mounted to any of the four mounting locations located on the display head top, bottom, left, and right side of the touchcomputer. The specifications for the customer display are as follows:
| Feature |
Description |
| Display Type |
Vacuum fluorescent display |
| Display Color |
Green |
| Display Pattern |
5x7 dot matrix |
| Brightness |
350-600 cd/m2 |
| Characters Available |
95 Alphanumeric & 32 international characters |
| Dot Size (X x Y) |
0.86 x 1.2mm |
| Font Size (W x H) |
5.5 x 10.5 |
| Character Number |
20 Characters by 2 lines, for a 5 x 7 dot matrix font |
| Interface |
USB |
| Part Number |
E879762; CAD drawing available upon request |
Biometric Fingerprint Reader (FPR)
The Biometric Fingerprint Reader is a USB-powered device that may be mounted to any of the four mounting locations located on the display head top, bottom, left, and right side of the touchcomputer. The reader optically scans the fingerprint when the user touches the glowing window. Optical technology gives the highest quality fingerprint scans and reliability. Fingerprint reader specifications are shown in the table below:
| Feature |
Description |
| Finger Print Reader |
DigitalPersona U.are.U |
| Power Supply |
5.0VDC =/- 0.25V |
| Current Draw - Scanning Mode |
190 mA (typical) |
| Current Draw - Idle Mode |
140 mA (typical) |
| Current Draw - Suspend Mode |
1.5 mA (typical) |
| Image Resolution |
512 dpi |
| Image Color |
8-bit gray level |
| Scan Capture Size (W x H, Nominal) |
14.6mm x 18.1mm |
| Image Capture Speed |
100ms |
| USB Type |
1.0, 1.1 or 2.0 |
| Operating Temperature |
0 to 40°C |
| Electrostatic Discharge (ESD) |
Up to 15kV mounted in case |
| Part Number |
E375206 |
Touchcomputers
AccuTouch touchscreens have antiglare surface treatment.
All touchscreens use USB touch controller interface (internally).
| Technology |
Color |
OS |
Region |
Part # (RoHS Compliant) |
Fanless Cool and Quiet – C2 models | 19" Displays | 22" Displays |
| AccuTouch |
Dark Grey |
None |
Worldwide |
E274831 |
E054037 |
| AccuTouch |
Dark Grey |
POSReady 2009 |
Worldwide |
E199240 |
E702960 |
| AccuTouch |
Dark Grey |
Windows 7 Pro |
Worldwide |
E258507 |
E247514 |
| IntelliTouch Plus |
Dark Grey |
None |
Worldwide |
E022657 |
E531206 |
| IntelliTouch Plus |
Dark Grey |
Windows 7 Pro |
Worldwide |
E119134 |
E600229 |
| iTouch |
Dark Grey |
None |
Worldwide |
E735103 |
E266917 |
| iTouch |
Dark Grey |
POSReady 2009 |
Worldwide |
E629681 |
E856702 |
| iTouch |
Dark Grey |
Windows 7 Pro |
Worldwide |
E926530 |
E496955 |
| iTouch |
White |
Windows 7 Pro |
Japan |
E764407 |
E064208 |
Performance Ultra – C3 models | 19" Displays | 22" Displays |
| AccuTouch |
Dark Grey |
None |
Worldwide |
E275658 |
E208024 |
| AccuTouch |
Dark Grey |
POSReady 2009 |
Worldwide |
E429930 |
E766382 |
| AccuTouch |
Dark Grey |
Windows 7 Pro |
Worldwide |
E647504 |
E697062 |
| IntelliTouch Plus |
Dark Grey |
None |
Worldwide |
E141537 |
E263350 |
| IntelliTouch Plus |
Dark Grey |
Windows 7 Pro |
Worldwide |
E299954 |
E165988 |
| iTouch |
Dark Grey |
None |
Worldwide |
E285531 |
E987622 |
| iTouch |
Dark Grey |
POSReady 2009 |
Worldwide |
E814577 |
E388946 |
| iTouch |
Dark Grey |
Windows 7 Pro |
Worldwide |
E759601 |
E323747 |
Customer-installable Options, Peripherals and Upgrades
| Options/Peripheral/Upgrades |
Color |
Part #
(RoHS Compliant) |
| 12V DC Replacement Power Supply |
Black |
E806884 |
| Magnetic Stripe Reader |
Dark Grey |
E545781 |
| Rear-Facing Customer Display (2x20 VFD) |
Dark Grey |
E879762 |
| Biometric Fingerprint Reader |
Dark Grey |
E375206 |
| Webcam Kit (2.0 MP) |
Dark Grey |
E454277 |
| USB Wireless Kit (B/G/N) |
Black |
E249774 |
| Rear-Facing LCD Monitor Bracket Kit |
N/A |
E750095 |
| Cash Drawer Port (12V/24V) Elo Expansion Card |
N/A |
E318237 |
| 2nd VGA Port Elo Expansion Card |
N/A |
E017487 |
| 56K Modem PCI-E Card1 (requires additional
purchase of PCI-E Expansion Card Option Kit E827958) |
N/A |
E763313 |
| Parallel Port PCI-E Card1 (requires
additional purchase of PCI-E Expansion Card Option Kit
E827958) |
N/A |
E368899 |
| PCI-E Expansion Card Option Kit2 |
N/A |
E827958 |
| 2nd 160GB Hard Disk Drive (HDD) Kit |
N/A |
E109611 |
64GB Solid State Drive (SSD)
IMPORTANT:
Installation Instructions Please Read
|
N/A |
E561164 |
| Second HDD/SSD Mounting Kit Only (no drive) |
N/A |
E354627 |
| 1GB Low-Profile DDR2 Memory DIMM, 800MHz |
N/A |
E309480 |
| 2GB Low-Profile DDR2 Memory DIMM, 800MHz |
N/A |
E355477 |
| 4GB Low-Profile DDR2 Memory DIMM, 800MHz |
N/A |
E331130 |
1Use of PCI-E option cards REQUIRES purchase of PCI-E Expansion Card Option Kit E827958.
2Required to use PCI-E Expansion Card options.
Warranty, Service and Certifications
| Warranty |
3 years |
| Optional Product Coverage |
Advance Unit Replacement program (North America only)
Extended Warranty (North America and EMEA only) |
| MTBF |
50,000 demonstrated |
| Agency
Approvals |
UL/cUL, FCC, TUV, CE, NOM COC, AR S-Mark, GOST-R, C-Tick, VCCI, CB, MPR II, 1PX1 |
MTBF (Mean Time Between Failures)
An MTBF measurement is based on a statistical sample and is not intended to predict any one specific unit's reliability; thus MTBF is not, and should not be construed as, a warranty measurement.
Documentation
Additional Support Documentation
How-to-Buy
For purchasing information:
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