Warranty Information

The following limited warranties information is provided on Elo Touch Solutions products.  The warranty period begins on the date when the Elo product is first shipped to the Elo Touch Solutions customer. For information on returns, see Customer Service for your region.

Controllers
(when sold as components)
(except COACh) 5 years
Interactive Digital Signage (IDS) All IDS displays, IDS Computer Modules and I-Series Windows 3 years
I-Series All-in-One Android 2 years
Tablets Elo Tablet (ETT10A1)
Elo Tablet Battery
18 months
12 months
Touchcomputers X-Series, E-Series, PayPoint, B-Series, C-Series, and D-Series 3 years
Touchmonitors LCD 3 years
Touchscreens
(when sold as components)
AccuTouch® 5 years
AccuTouch® - Zero Bezel 3 years
IntelliTouch® 5 years
IntelliTouch® - Zero Bezel 3 years
TouchPro®
standard but can extend to 3 for key OEMs
2 years
Peripherals and Options
(field-installable)

Magnetic Stripe Readers (MSR)
Rear-Facing Customer Displays (RFCD)
Biometric Fingerprint Readers (FPR)
Barcode Scanners
Webcams
HDD/SSD Kits
Memory
PCI-Expansion Card Kits (for All-in-One Touchcomputers)

1 year

Elo also offers an Extended Warranty option.